Sales talks to prospects every day. Each call contains signals about what customers need, what they're comparing, and what would win deals.
But call recordings pile up. Transcripts go unread. The insights stay locked in sales conversations.
Unlock intelligence from every call
Pelin analyzes Gong recordings and surfaces product-relevant insights:
Pain points — What problems do prospects describe?
Feature requests — What do they wish you had?
Objections — What's blocking deals?
Competitive mentions — Who are they comparing you to?
What you'll discover
Deal blockers — What objections come up most?
Customer language — How do prospects describe their problems?
Expansion signals — What features would unlock upsells?
Positioning feedback — How does your pitch land?
Connect sales and product
Stop relying on sales to "pass along feedback." Give product teams direct access to customer conversations — analyzed and organized.
Bridge the gap between what customers tell sales and what product builds.
Track trends
Are certain objections increasing? Are feature requests changing? Pelin shows patterns over time so you can spot shifts early.
Combine call data with support and success conversations for the complete customer picture.