Use Cases
See how product teams use Pelin to turn customer feedback into better products.
Customer Discovery
Supplement interviews with continuous insight extraction. Pelin analyzes all customer conversations so discovery never stops.
NPS & Survey Analysis
Turn open-ended survey responses into actionable insights. Pelin analyzes sentiment, themes, and patterns automatically.
Support to Product Loop
Turn support tickets into product insights. Pelin connects customer issues to product improvements automatically.
Competitive Intelligence
Automatically detect when customers mention competitors. Understand why you win, why you lose, and how customers compare you.
Sales Call Insights
Turn Gong calls into product intelligence. Pelin surfaces pain points, objections, and feature requests from sales conversations.
Improve Onboarding
Identify where new users struggle and fix onboarding friction. Pelin surfaces confusion points from support conversations automatically.
Prioritize Features
Stop guessing what to build. Pelin quantifies feature requests by volume, segment, and revenue so you can prioritize with confidence.
Reduce Churn
Pelin automatically detects churn risk signals in customer feedback. Spot frustrated customers early and take action before they leave.
Have a different use case?
Pelin adapts to how your team works. Let's talk about your needs.