Teams document customer research in Confluence. Interview transcripts, research findings, customer feedback summaries, competitive intel.
But documentation is designed for reference, not discovery. Finding insights across dozens of pages is tedious.
Turn documentation into searchable insights
Pelin connects to Confluence and analyzes relevant spaces:
- Research synthesis — Extract themes across research documents
- Customer evidence — Find supporting quotes for hypotheses
- Historical context — Surface relevant past research
- Knowledge gaps — Identify what lacks customer evidence
What you'll discover
Cross-project themes — What patterns appear across different research?
Supporting evidence — Find customer quotes that back up hunches
Contradictions — Where does past research conflict with current findings?
Institutional knowledge — Surface insights the team has forgotten
Connect past research to current data
Confluence holds historical research. Pelin also connects to live sources — support tickets, sales calls, surveys.
See both what you've documented and what's happening now.