Your Jira backlog is full of tickets. But which ones represent real customer pain?
Pelin connects customer feedback to Jira — so every ticket can be backed by evidence, not assumptions.
Connect feedback to your backlog
Pelin's Jira integration enables:
Insights → Jira — Create tickets from customer feedback themes with full context.
Evidence attachment — Link customer conversations to existing tickets.
Demand visibility — See request counts and customer segments on tickets.
What you can do
- Create Jira tickets from top pain points or feature requests
- Attach customer evidence to existing issues
- Add demand metrics to ticket descriptions
- Track which customer problems ship in each release
Answer "why are we building this?"
Every ticket can link back to the customers who need it. No more guessing. No more "sales said it was important."
The evidence is right there.
Works with your workflow
Pelin integrates with Jira Cloud. Combine with customer data from Intercom, Zendesk, Gong, and other sources to ensure your backlog reflects what customers actually need.